• Operations Support Coordinator

    Location US-TX-Carrollton
    Posted Date 2 weeks ago(4/5/2018 3:56 PM)
  • Overview

    POSITION SUMMARY

     

    The Operations Support Coordinator reports to the Operations Support Manager and is responsible for providing routine and specialized functions to Operations. The individual provides administrative duties such as investigating problems, compiling data, budgeting, developing spreadsheets, preparing reports, processing invoices, creating presentations, and supporting field-impacting projects.

     

    About G6 Hospitality

     

    Whether you’re working at our headquarters in Carrollton or at one of our Motel 6 or Studio 6 locations, you have the unique opportunity to connect and leave a positive impact on those who visit us every day, in a real and meaningful way.

     

    As an iconic brand in economy lodging, we live to serve both our guest and our team members, equally. We seek out those who have a Heart for Service and a desire to grow with our organization. We provide our team members competitive benefits, in addition to leadership coaching and development opportunities through robust training and forums. Plus, with our Operation Next Step program we are committed to honoring and supporting our veterans and military spouses by creating opportunities to take that next step in their career with us.

     

    At G6, we work hard but we make sure to show our appreciation for our team members’ contributions during our CEO Awards, Team Member Appreciation Month, Veterans Day events, in addition to providing incentives for our frontline team members.

     

    If you have a service attitude, a desire to transform your career and have an entrepreneurial spirit, we look forward to having you join our team!  

    Responsibilities

    • Responsible for investigating assigned problems, compiling data, and preparing reports and recommendations for action
    • Communicates with all company personnel at all organizational levels.
    • Prepares reports utilizing various software programs.
    • Be central collecting point for requests to the organization –corporate requests and follow up on project deadlines, etc.
    • Responsible for managing and tracking certain operations team member expense reports
    • Schedule and manage meeting agendas for operational meetings and calls – forums, convention, team builds, regional
    • Print and distribute birthday/anniversary cards to the RDO/RVP/SVP’s for monthly recognition/milestones
    • Help organize brand initiatives and projects as necessary
    • Prepare and assist with operational presentations
    • Schedule and track Franchisee MIT training
    • Act a liaison between vendors and properties on brand level projects
    • Split and process chain invoices (answering service, safety answering line, etc.).
    • Guest Certificate requests and tracking
    • Maintain and update Operation alignment documents, Do Not Rent List Report
    • Tracking of closed locations archive process
    • IT support Heat ticket escalations
    • Provide Guest Relations support to franchisees and Directors of Operations
    • Extranet/Intranet document management
    • Respond to Franchise hotline calls/ Operations calls
    • Update of SOP and Operations manuals
    • Manage Motel 6 and Studio 6 global email distribution lists

    Qualifications

    • High-school graduate / some college preferred
    • Three plus years of office/administrative experience in a fast-paced applicable environment or for current G6 Hospitality Team Members, equivalent experience and training,
    • Strong application skills on a variety of computer software applications in word processing, spreadsheets, database and presentation software (Outlook, Oracle, Reveal, Information Station, CMS, WebEx, Word, Excel, and PowerPoint).
    • For new hires, must meet all G6 Hospitality’s employment qualifications in force at time of hiring, including successful passing of background check
    • For current G6 Hospitality employees, must have received a “Meets Expectations” or above on last performance appraisal

    To apply, please click on the application link, or send resumes to careers@g6hospitality.com

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