The Credit and Collections Department is responsible for the accounts receivable and credit & collections functions as it relates to our direct bill customers and franchisees of G6 Hospitality.
The Credit and Collections Manager reviews all department processes, reconciliations and reports to ensure accuracy and timeliness of cash application and collections to improve cash flow and reduce bad debt while maintaining good customer relationships. The Manager must understand how the accounts receivable and advanced collection systems and related interfaces work. Collaborating with the Billing Manager is required to ensure consistent messaging and experiences for our customers and franchisees. The Manager is responsible for developing and administering credit and collection programs, evaluating credit risk, overseeing cash application and ensuring timely resolution questions and disputes on account balances. The Manager has the responsibility for managing all delinquent accounts for the purpose of collecting past-due balances and through that process, be able to evaluate the quality of accounts receivable and assign risk factors by generating reports and conducting credit reviews. Other responsibilities include assisting with month end close, answering P&L questions and assisting staff members with issues as they arise.
As a Manager, this person assists in making decisions regarding staffing and provides feedback to Team Members on performance. The manager will set performance goals for team members and prepare performance evaluations. They must provide the skills to communicate, motivate, and train their team to develop the staff to achieve departmental and company initiatives. This position will report to the Accounts Receivable Director.
The individual occupying this position must be able to perform essential job functions set forth below with or without reasonable accommodation.
MINIMUM QUALIFICATIONS AND SKILLS: